The Consumer Helpline Limited (09881508): administration
- Status
- In administration
- Administration began
- 2026-05-15
- Administrators
- Alan David Fallows, Jessica Barker
- Administrators' firm
- Xeinadin
- Incorporated
- 2015-11-20
- Location
- Manchester
- Industry
- 63990 Other information service activities n.e.c.
Why it went into administration
- Energy costs
- Funding withdrawn / unable to refinance
- Loss of a key customer, supplier or contract
- Bad debts / customer insolvency
From the administrators' statement
The Consumer Helpline Limited (“the Company”) was incorporated on 20 November 2015 under the Company number 09881508 and commenced trading in February 2016. The period between incorporation and commencement of trading was used to ensure that the appropriate operational infrastructure, systems, and governance processes were established prior to onboarding its first client. _ The Company is wholly owned by Process Outsource Holdings Limited. The current directors of the Company are:
• Depesh Nathwani (Managing Director): Responsible for overall business strategy, growth, and _ operational improvement. Oversaw support functions including HR, IT, and recruitment. -
• Stephen Lee Watson (Operations Director): Responsible for operational delivery, including performance against client KPls and SLAs.
Administrators' statement of proposals (2026-06-26) · Companies House register